Privacy Policy

Last Updated: August 2024

1. Overview
Iconic AI Solutions Inc. (“Iconic AI Solutions,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect, use, and protect your Personal Information when you visit our website at
https://www.iconicaisolutions.com or otherwise use our platform and services (collectively referred to as the "Platform").

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

By accessing or using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use the Platform. We reserve the right to modify this Privacy Policy at any time, and your continued use of the Platform after modifications are made constitutes your acceptance of those changes.

Iconic AI Solutions may change this Privacy Policy at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the Iconic AI Solutions Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.

2. Information We Collect Iconic AI Solutions collects both Personal Information and Non-Personal Information to deliver our services and improve the Platform.

Personal Information” Information that identifies you as an individual, such as your name, email address, telephone number, employer, job title, and billing or shipping information.
“Non-Personal Information” Data that does not identify you personally, including demographic data, usage statistics, and device information.

How We Collect Information

We collect information in the following ways:

Directly from you when you provide it to us.

When you create an account, subscribe to our services, fill out forms, or contact us, we collect Personal Information necessary to fulfill your request.
If you submit information about others, you are responsible for ensuring you have the right to share it.

Automatically

We use cookies, pixel tags, and similar technologies to collect information about your browsing activity on the Platform, including your IP address, device type, and usage patterns. Please refer to our Cookies Policy for more details.

From Third Parties

We may receive information from our partners, vendors, or service providers to improve our services, verify your identity, or better understand your preferences.

3. How We Use Your Information

We use the information collected about you for the following purposes:

Platform Functionality and Development

To provide and improve the Platform, ensure its functionality, and analyze trends to enhance user experience.
Some features may utilize artificial intelligence to optimize performance.

Customer Support

To respond to your inquiries, provide troubleshooting support, and verify eligibility for promotions.

Business Operations

For accounting, auditing, fraud prevention, legal compliance, and fulfilling contractual obligations.

Communications

To notify you of updates, changes in policies, and important service-related messages.
To send marketing materials, newsletters, and surveys based on your preferences.

Advertising and Analytics

To deliver personalized advertisements and assess the effectiveness of marketing campaigns.

Legal Compliance

To comply with applicable laws and enforce our rights under the law.

4. Sharing Your Information

Iconic AI Solutions does not sell your Personal Information. However, we may share information in the following scenarios:

With Service Providers

We share information with third-party vendors and partners who perform services on our behalf, such as payment processors, IT providers, and analytics firms.

For Legal Reasons

To comply with legal obligations, respond to government requests, or protect our rights.

In Business Transactions

In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that process.